Smiley Touch™ is a touch screen customer feedback system that lets you discover the “why” behind your customer’s feedback. Understand the root causes of satisfaction or dissatisfaction and connect them to the time and place to achieve faster time to resolution and proactively improve your performance.
Collecting reliable, relevant data is the key to making the right business decisions.
Here’s what makes our Smiley Touch unique:
High response rates
Get lots of rich, continuous feedback without friction
Smiley Touch includes our easy-to-use, Analytics customer experience software that lets you understand the reasons behind customer feedback and the needed focus areas to improve operations.
Get a continuous learning flow on your performance that your team can easily follow and apply.
We offer three different versions to suit your needs:
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